SmartBear AlertSite

Single Sign-On (SSO) is a user authentication technology which enables a user to log in to multiple applications with a single account. An identity provider (IdP) is a host system that manages user credentials, so that various applications can rely on this identity provider to perform authentication and provide information about a user. It allows authenticating a user for all the applications they have been given rights to and eliminates further prompts when switching between applications during a particular session. That is, having entered a login and password once on the SSO server, the user will be automatically logged in to other applications.AlertSite supports single sign-on and can be used with any external SSO provider that is compatible with SAML 2.0 and that supports standard SAML SSO redirect and post binding. Examples include Okta, PingOne, OneLogin, Azure AD and so on.In This SectionUser Accounts and SSOThere is no user role replication from SAML to AlertSite and vice versa.The user role will remain the same after logging in to AlertSite via SSO.If SSO is enabled, you log in to AlertSite by logging in to your SSO provider using your credentials from the SSO provider.User accounts created and managed in AlertSite (in Manage Users) can be used for logging in only if the Allow login without Single Sign-On option is enabled in the AlertSite SSO settings. This is useful, for example, if you want to use AlertSite APIs.You need to configure SSO for parent accounts and subaccounts separately, that is each account and subaccount owner should configure their SSO provider for AlertSite.Logging In via SSOThere two ways to log in to AlertSite via SSO:Service Provider Initiated (SP-initiated) login – Navigate to the Service Provider (SP) Initiated login page. The page URL is specified in Application URL in the AlertSite single sign-on settings.Identity Provider Initiated (IdP-initiated) login – Log in to you SSO provider, then select the AlertSite application from the application directory in your SSO provider.Frequently Asked QuestionsWhat version of SAML does AlertSite support?AlertSite supports SAML 2.0.What Identity Providers does AlertSite support?AlertSite supports any SAML 2.0-compatible IdP, such as Okta, PingOne, Azure

Maintenance Notice Dear AlertSite Customer, We will be performing maintenance on the AlertSite infrastructure on Thursday, May 3rd at 9am EDT. While no downtime is expected during this maintenance period, there is a slight chance that existing AlertSite console sessions and REST API requests could experience minor impact. Please note that monitoring and alerting will not be affected by this maintenance. If you wish to create a case with Customer Care, please visit support.smartbear.com/message/?prod=Alertsite. Thank You Denis Goodwin Director Product Management denisgoodwin7 years agoPlace AlertSite Questions1.2KViews0likes0CommentsBrowser and Vulnerability Updates Hi, Here's an update on several initiatives. 1. All monitoring locations have been upgraded to Firefox 52. 2. All servers on the public monitoring locations have been patched for the Meltdown vulnerability. 3. We have begun deployment of the first patch to address the Spectre vulnerability. This rollout will continue through next week. Once this is complete, there are two more patches coming. Thanks! Denis denisgoodwin8 years agoPlace AlertSite Questions1.5KViews0likes0CommentsAlertSite Spectre and Meltdown CPU Vulnerability Update #2 Hi! We are working to update the AlertSite platform against the Meltdown and Spectre CPU vulnerabilities and I have some updates to share. We have begun updating our public monitoring servers with the first OS patch, which addresses the Meltdown vulnerability. At present about a third of our public locations have been patched and we expect to be done with this patch by end of next week. This patch has also been added to the 2.1.1 version of PrivateNode Server, which is in QA now and should be released next week. Our infrastructure provider for the AlertSite SaaS platform has patched the underlying infrastructure and we will apply additional OS patches as they are released, tested and verified. Additional patches for the Spectre vulnerability are still be developed by Intel and OS vendors and will be deployed when ready. Please note we are unable to patch PrivateNode server versions prior to 2.1. If you are running these earlier versions, please reach out to your Customer Success Manager to discuss upgrade options. We will provide additional information as this patching initiative progresses. denisgoodwin8 years agoPlace AlertSite Questions1.4KViews0likes0CommentsImportant Firefox DejaClick Announcement Dear AlertSite Customer Mozilla is making significant changes to Firefox’s extension architecture with version 57. This version is slated for a November 14 th release. The AlertSite DejaClick plugin will not work on Firefox version 57 and above. To continue using DejaClick on your computer

Skip to contentRegisterSign InSmartBear CommunityTag: AlertSite Maintenance Notice32 TopicsMost RecentMost ViewedMost LikesReminder to Update PrivateNode/InSite Remote Access Firewall Rules Important Reminder: On Thursday, we are migrating the connection endpoint for Private Location/InSite Remote Access. Please add the following endpoint to your firewall rules: insiterepair.jupiter.alertsite.com (35.171.105.191) on TCP port 22 The existing endpoint, insiterepair.alertsite.com (209.156.160.90) will be migrated to an upgraded infrastructure at 9pm EDT on the evening of 10/18/18 (1am 10/19/18 UTC). After successful migration we will send out a follow up message informing you that you can remove the existing IP (209.156.160.90) from your firewall rules. denisgoodwin7 years agoPlace AlertSite Questions1.2KViews0likes0CommentsAlertSite status page goes live on StatusPage.io Hi, We’ve been working hard to improve the performance and stability of the AlertSite platform and also to better communicate the state of the platform. With these efforts in mind, we’re excited to announce that we have deployed an AlertSite dashboard in Statuspage.io: This dashboard will surface the following information: The current status of the AlertSite consoles, REST APIs, and monitoring locations A history of platform incidents A history of platform maintenance notifications This new page will also serve as the platform for incident and maintenance notifications going forward. You can sign up to receive notifications directly from the page. Statuspage.io supports email, text message, webhook, and RSS/ATOM feed notification methods. All current subscribers to our existing notification distribution list have will be migrated to the new statuspage.io system. Users have the ability to opt out and/or manage their subscription at any time. Subscriptions can be set to receive all notifications or can be limited to receive notifications for specified AlertSite components. denisgoodwin7 years agoPlace AlertSite Questions1.6KViews0likes0CommentsIMPORTANT NOTICE: Emergency AlertSite Platform Maintenance Notice Dear AlertSite Customer, At 9pm EDT tonight, May 29th 2018, we will be performing maintenance on the AlertSite database infrastructure tonight in order to implement changes required by our hosting provider. This maintenance should take no more than 30-minutes. There is a chance of dashboard impact while this maintenance is underway. Please note that there will be no impact to monitoring, alerting, or reporting during this maintenance window. We apologize for any impact this maintenance may cause. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit Thank You denisgoodwin7 years agoPlace AlertSite Questions1.2KViews0likes0CommentsAlertSite

AlertSite ensures thousands of Enterprise customers are first to know about performance degredation Home Product AlertSite Features Enterprise Ready Deploy Efficiently With SSO, SaaS platform, integrations, and secure sharing options, AlertSite is built to meet the needs of enterprise businesses in every industry. Our support team ensures smooth transitions whether its through migration assistance, trainings, regular touchpoints, or issue resolution, our teams foster relationships with each of our customers so we can help support their monitoring initiatives. Scale with Ease As a SaaS platform, our secure multi-tenant architecture empowers scalability and cost-effective monitoring options, such as deployment options, monitoring locations, number of users, and more. Additionally, our pricing structure makes it easy and affordable to expand your monitoring options. Integrate with your Tool Stack Whether it's through our integrations, or via the AlertSite API, connecting to the tools you depend on is easier than ever. AlertSite is designed to integrate with your processes, so you don't have to change your workflows, and so you can get the biggest return on your entire toolstack as possible. Move Fast With an intuitive, yet expansive, platform, getting started and continuously monitoring is quick and easy. For experienced and novice users alike, adding new monitors, analyzing reports, understanding the current state of your digital assets, and customizing alerts is a seamless, painless process. Pre-configured reports, alerts, and monitor templates, as well as our codless web recorder, DejaClick, empower users of all levels to glean insight from their monitoring data and take action when necessary. Bulk Edit monitors to make changes fast. Learn more about AlertSite Close Start Your Trial of AlertSite Create an account to start monitoring your websites, applications, APIs, and more. Intuitive SaaS tool for seamless, easy deployment Monitor Private and Public assets Access to 350+ global network of nodes Test-On-Demand for immediate observability

Fast & Intelligent AlertingBe the first to know when your applications and APIs are slow or down Home Product AlertSite Features Alerts Fast and Intelligent Alerting What's the point of investing in an early warning system that cries wolf? AlertSite alerts are the mose accurate and the fastest in the market today. You may not hear from us often, but when you do, the right people are engaged, so you spring into action immediately with actionable insights in every alert. Real-Time Alerts - Sent Directly from the Node Retry Logic - Validates failure before sending Delivery flexibilty - text, email, phone, and more. Even integrate with your team's incident management system. Contextual Alerts AlertSite provides context and actionable data in each alert, so recipients can immediately make data driven decisions for remediation steps. Accelerate your MTTR with alerts that isolate failure points, empowering you to quickly and effectively diagnose the cause of deviation or failure and reduce downtime. With custom templates, error-code routing, and root-cause identification, recipients are armed to fix any performance issues immediately. Accuracy and Precision AlertSite alerts are sent with accuracy and precision, so you engage the right people when it matters most. Our advanced global network intelligence validates failure, alert type, and alert routing before you ever receive an alert, so that each alert is accurate and targeted. AlertSite rotates test locations, retries monitor steps at the onset of a failure, and will retest from another location to validate failure. And in the event that your website, applications, or APIs are deviate from your performance thresholds, AlertSite sends the right alert, to the right person, in real time. Screen Capture Upon Error When something goes wrong, you need to know how to best respond. We totally get that. That's why our alerts provide contextual information, so